Symantec customer service success story. I had a problem with my Norton subscription, made a video on YouTube complaining about it, was contacted by a Symantec employee on YouTube, and had my problem fixed plus a free year of Norton. Symantec Rules!
Duration : 0:2:12
[youtube GMtEfR2lsuE]
BuyTV Product Feature - Norton 360
20 responses so far ↓
1 0096luke // Aug 19, 2008 at 11:15 pm
NSB(norton sucks …
NSB(norton sucks balls)ROFL
2 seanturner70 // Aug 19, 2008 at 11:15 pm
Samantec’s support …
Samantec’s support was crap… But now it is great! – Yes… They may keep you on hold for a moment or 2 but what company doesnt! And it if free! AND QUICK!
3 seanturner70 // Aug 19, 2008 at 11:15 pm
I like norton… …
I like norton… END OF! – All in one security, back-up, etc… 5/5!
4 emperordarius // Aug 19, 2008 at 11:15 pm
You can get plenty …
You can get plenty of other free antivirus software which you can have FOREVER and are better than that shit.
5 XpimpinjgX // Aug 19, 2008 at 11:15 pm
avast home edition …
avast home edition free and will make ur pc faster the minute you uninstall norton >.>
6 seanturner70 // Aug 19, 2008 at 11:15 pm
NORTON IS GREAT!!!! …
NORTON IS GREAT!!!!! They are giving me free security for 5 years because I noticed a flaw when installing the add on pack!
7 jeaarrg // Aug 19, 2008 at 11:15 pm
wake up man, its …
wake up man, its time! symantec didnt help u because they care, they helped and gave a free of charge year of symantec products because ur video on the web could have jeopardised the name of the company. so, by accepting their help and free stuff, u have helped them them to get their goal
8 Chiefs129 // Aug 19, 2008 at 11:15 pm
also, some of my …
also, some of my links to change things do not work. Can anyone help me?
9 Chiefs129 // Aug 19, 2008 at 11:15 pm
my fraud monitor …
my fraud monitor isnt showing up on explorer and not showing up on firefox, do you know what the issue must be?
10 garyowen4ever // Aug 19, 2008 at 11:15 pm
who is better than …
who is better than norton symantec…..i cant understand asian indian women that talk fast and low and run all their words together in tech speak?????????????????????????????????????? is macafee better is computer associates better?
11 curemymind // Aug 19, 2008 at 11:15 pm
man enough to test …
man enough to test that anti virus? get the virus called spylock and norton will sux bad when detecting it and removing it… soo u man enough to test ur crapy norton.. then get ur self Torjan hunter and privx csi and reg vac then see for ur self.. oh i know no anti software is perfect but norton is far from just ok
12 curemymind // Aug 19, 2008 at 11:15 pm
Norton is noo good …
Norton is noo good sorry. i infect my pc not b/c im dumb but b/c i want to see if the anti virus works and norton doesnt:|.. sorry and its really bad it sometimes can make ur system run really slow… best answer is get ur self Trojan Hunter uses very low pc recourses and it starts to do really good when a virus is detected and when a virus has infected u:|.. norton cant do either.. and if u dont believe me back up ur system and infect it see if ur man enough to see for ur self
13 johnnysandoval44 // Aug 19, 2008 at 11:15 pm
Sorry to say but …
Sorry to say but Norton sucks it’s detection rates are bad. I tested Norton antivirus it too me 30 minutes to just install and I infected my computer with malware and only found 1 the freeware did better and found all of them no lie
14 Moynzy // Aug 19, 2008 at 11:15 pm
lol i went to …
lol i went to london olympia to the bett show
then i went to stand k14 i think it was synamtex then i asked the lady how can i make my own aniati virus like norton and she sed it was complicated.she sed why and i sed i dnt have a anti virus system and i got norton 360 for free
Haha u got scammed
and ialso i got f secure for free
(she told me not to tell no1 else)
15 Kevinnunez // Aug 19, 2008 at 11:15 pm
Yes sir, NORTON …
Yes sir, NORTON does ROCK!!
16 urbantank // Aug 19, 2008 at 11:15 pm
Yea thats a great …
Yea thats a great gesture, but are you still protected? Companies do this all the time to keep your business which in my mine is great business. The draw back is that you still have Norton. I personally cant stand Norton for odd reasons throughout the years using them, but as long as the end user like you is happy they just won the battle.
17 schling123 // Aug 19, 2008 at 11:15 pm
Hi,
Do you have a …
Hi,
Do you have a link to your earlier video? I would like to see it…the one where you vented!
Thanks
18 Helldin665 // Aug 19, 2008 at 11:15 pm
Oh and about the …
Oh and about the 365 days.
Can’t add 366 days in the tool we’re using wich is called LC-Cost. haha
19 Helldin665 // Aug 19, 2008 at 11:15 pm
Nice to see that ” …
I don’t need the full product key for it, just the serial number. Pm me your email adress and i’ll see if i can find your “mynortonaccount” 
(i’m acually from the swedish symantec support lol)
Nice to see that “we” fixed your problem
I resign from symantec support next friday, wohoo! If you want i can add a couple of years to your sub
20 josette54 // Aug 19, 2008 at 11:15 pm
nice to see people …
nice to see people care…
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